Episode 31

The Need for Corporate Empathy

October 4th, 2018

18 mins 20 secs

Season 2

Your Host
Special Guest

About this Episode

On Episode 31, we talk with Scott Monty, principal at Scott Monty Strategies. He’s the former head of digital at Ford, and is now a popular keynote speaker who advises clients and writes regularly on customer experience, leadership and marketing. Scott wrote a piece on the need for corporate empathy that caught my eye. I wanted him to come on here to talk about it and give our first—and hopefully not last—poetry reading.